Our Services
Digital×BPO×IDP
Rethinking Workflows through Technology
In recent years, companies have been required to strengthen risk management and
compliance,
but this has created new problems of bloated costs due to the increase in administrative
operations management items.
Using what we've learned in our work with BPO, Primagest can use technology to review
workflows and offer optimal outsourcing services that improve operational efficiency.
Changes in Work Styles Lead to Changes in Work Merit
The overall effect of introducing technology to the administrative operations of a company is
limited and can lead to issues like stagnant administrative positions.
For these issues,
Primagest's BPO provide services focus on three main points: Business Digitization
(automating business processes), Personnel Skill-lessness (minimizing education periods and
diversifying personnel), and One-line Organization (absorbing the increase/decrease of
individual work and making managers more versatile).
- POINT.01
- Business
Digitization
- POINT.02
- Personnel
Skill-lessness
- POINT.03
- One-line
Organization
By incorporating administrative regulations of a business into the Primagest system,
we can create an environment that reduces the difficulty of work and shortens training
periods.
As a result, low-cost operations can be implemented where management and seam structures are
simplified and multiple operations can now be managed on a single line.
Transform Administrative Operations by Incorporating IDP
In the future, we will listen to input from our customers as we continue to revolutionize administrative operations by bringing attention to the field of IDP (Intelligent Document Processing), a data extraction process that utilizes AI methods such as machine learning and natural language processing, with the concepts below.
- 01Shift to Technology Utilizing Advanced Skills
-
- Strengthen collaboration between technology vendors and in-house solutions/products.
- Change operational personnel responsible for manual and visual inspections.
- 02BPR Reform from a Comprehensive Approach to Operations
-
- Implement BPO operations as well as end-to-end operational reforms.
- Propose drastic reviews of existing business processes and methods.
- 03Implement Operation
-
- Achieve operational efficiency by creating a management system based on optimal time charts developed after reviewing administrative processes and methods with technology.
We are able to achieve these goals because of our rich experience in BPO operations over many years, including projects with financial institutions. We can help our clients transform their businesses by uncovering the optimal combination of digital and technology through the application of practical knowledge we have accumulated as a leading BPO company.
