SOLUTION

National Health Insurance
- Outsourced Receipt Processing

The business system utilizes an image workflow system that supports the streamlining of examination and payment operations for medical fee billing statements (receipts).

POINT.01: Reduction of administrative overhead by using outsourcing centers

POINT.02: Stable operation through one-stop data processing and incidental pre and post processing

POINT.03: Optimal allocation of staff through outsourcing of processing operations

Solution Overview

Primagest's Outsourcing Center (P2I) supports stable operation of paper receipt processing.

As the deadline for medical fee claims using receipt systems approaches and the use of paper receipts is decreasing, the business processing of paper receipts that have been converted to images and data is facing increasing costs, including requests for higher processing unit prices, withdrawal of input processing companies, and the aging of OCR systems. In order to break out of this situation, we will solve the problem of increasing costs for workers/work space/equipment maintenance by processing paper receipts at Primagest's outsourcing center (P2I).

We solve these challenges

Before: With the decrease in paper receipts, input processing companies withdrew from the market and the processing unit price skyrocketed.

After: Generation of data at our nationwide receipt centers, curbing the rise in the processing unit price

Before: Aging OCR and other systems, and maintenance costs due to lease termination, etc.

After: Reduced machine costs and simplified maintenance management by using Primagest-owned systems.

Before: Monthly receipts are processed and staff is not properly allocated.

After: Outsourcing of laborious processing and promotion of appropriate staffing

Solution Details

Ensuring Continuity of Paper Receipt Processing and Controlling Rising Input Processing Costs

We support the stable operation of one-stop receipt data conversion and related pre- and post-processing operations by building a business processing system tailored to the needs of each prefectural federation, and by operating at our centers and entry centers based on our receipt processing system, which has a proven track record of successful operation.

Cost Suppression Through Equipment and Facility Sharing

By sharing our equipment instead of each prefectural federation procuring equipment exclusively, we can help you reduce costs for hardware and software maintenance, other maintenance, failures, and other problems.

Robust Security Measures

We are striving to ensure the security of receipt processing through center security by restricting access using entry/exit IC cards and storing images for approximately three months using surveillance cameras; transportation security using dedicated receipt transfer bags, dedicated transportation carts, and dedicated chartered delivery services; our own working rules developed based on more than 10 years of experience in receipt processing; and more.

After Introduction

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