SOLUTION

Non-Life Insurance
- Insurance Claims Payment Outsourcing

Providing outsourcing of P&C insurance payment operations.
We provide not only non-core operations but also quasi-core operations that are covered by the scope of contract by making full use of IT and business know-how.

POINT.01
BPO for non-core operations reduces administrative costs
POINT.02
Realize BCP with a BCP-compliant scanning center
POINT.03
BPO Expand capacity of core operations through BPO

Solution Overview

In the non-life insurance industry, fierce price competition is intensifying due to the emergence of bulk quote sites and the rise of direct systems. In addition, under the guidance of the regulatory agency, it is necessary to have a system in which insurance money can be paid without delay in the event of a disaster (BCP system) and a system in which payment can be completed on time. Cost reductions and solvency enhancements are required. Primagest's non-life insurance accounting / payment BPO service can solve this conflicting issue at the same time by utilizing the East-West Scanning Centers.

We solve these challenges

Before
Reduction of administrative overhead
After
Reduction of administrative overhead through BPO of non-core operations
Before
BCP Response
After
Realization of BCP with BCP-ready scanning center
Before
Overtime work in response to sudden peaks to ensure on-time payment
After
Expanding core business capacity through BPO

After Introduction