SOLUTION

Credit & Consumer Credit
- Account Classification System

Improve the efficiency of account opening work,
various change work, and more with a business system that utilizes an image workflow system.

POINT.01: Cost reduction through labor-saving in administrative processing using image workflow

POINT.02: Minimization of the risk of loss through image management

POINT.03: Reduction of man-hours and shortening of work time by utilizing image workflow

Solution Overview

We will streamline the classification work when sending the cardholder's withdrawal account transfer request form to the bank.
With Primagest's scanner / sorter, automatic classification is performed for each financial institution at high speed and accuracy, greatly reducing work man-hours. At the same time, it will improve work quality and shorten the number of processing days. In addition, each work process can be visualized with the BPM tool, and it is possible to confirm deficiencies and swiftly respond to inquiries, realizing customer satisfaction and reduction of work man-hours.

[Automatic Sorting]
The manual sorting of account transfer request forms sent to more than 100 banks nationwide, mainly megabanks and Japan Post Bank, is an extremely labor-intensive task. Primagest utilizes recognition tools and the ImageValue sorter to automatically sort a wide variety of mixed forms into batches, significantly reducing the man-hours involved.

[Image Retrieval]
The scanner sorter allows for simultaneous image retrieval during transport.
By storing and retrieving images, the transfer of original documents between departments is minimized and the risk of loss is minimized.

[Process Management]
Visualize and centrally manage business progress with BPM to check progress and productivity.
The number of deficiencies and their status can be immediately monitored, supporting planned personnel allocation.

We solve these challenges

Before: Sorting of financial institutions is laborious due to manpower requirements

After: Reduction of personnel costs by high-speed automatic sorting by sorter machine

Before: High risk of loss due to many transfers of original documents

After: Minimization of the risk of loss by using images

Before: Management of deficiencies and making of inquiries are laborious

After: Reduction of work man-hours and shortening of work period by using images and BPM tools

Solution Details

Features of ImageValue High-speed Automatic Sorter

The ImageValue sorter uses a unique mechanism to batch sort a wide variety of mixed forms for each consignee.
The open track structure allows the original forms to be conveyed without damaging them. In addition, even in the unlikely event of a stoppage, the remaining documents can be checked at a glance, minimizing the risk of loss.

Image search

When a customer inquires to check the status, the call operator can search for images and check the current status, enabling an immediate response to the customer. Masking is also possible with the annotation function according to the authorization level of the viewer, thus maintaining security and improving work efficiency at the same time.

After Introduction

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