Realization of a paperless environment through document imaging solves security challenges encountered in processing operations.
Cedyna Financial Corporation(former Procent, Inc.) specializes in credit card processing operations. The company, which processes masses of documents every day, faced numerous challenges such as assuring security and improving processing speed. We interviewed the person in charge about how Primagest’s image solution has helped the company.
- The company wished to advance a paperless environment as soon as possible in order to safeguard personal information.
- The company wished to speed up the processing of large numbers of dissimilar documents.
- To reduce, through document imaging, the risk of losing original records.
- To be able to process varieties of documents regardless of format.
- Risk of information leakage was significantly reduced by eliminating handling of original documents.
- Information sharing and quick response to inquiries were realized through image processing.
- Labor costs were reduced through utilization of part-time workers as no specialized knowledge is required for operation.
Important features of solution
- Reduction of the risk of losing original documents.
- Elimination of original document handling.
- Automation of sorting and elimination of paper document handling.
- Thorough management of errors.
The information in this example is current as of the date of creation, and may be subject to change in the future.