Primagest’s flexible form processing system can be used for various applications and has contributed to major progress in centralizing clerical operations everywhere from branch offices to Centers.
Johoku Shinkin Bank provides financial services that contribute to the development of local communities centering on the Johoku area in Tokyo. We interviewed the bank, which sets the centralization of clerical operations as a top management priority, about how Primagest’s “image solutions” facilitated operational improvement.
- The bank wished to establish a versatile system that could be used for various operations.
- The bank was seeking a vendor that could flexibly handle possible future issues.
- Superior versatility that can be utilized for general operations involving “paper” media.
- A proven history of being introduced in a variety of industries and business fields including financial institutions.
- Operations previously done by hand were systemized and workload was reduced to almost one fifth of the past.
- A unique system was established that enabled speedy processing of duplicated forms.
- Processing various forms and the operations of different tasks are now systematized.
- Account transfer operations at individual branches are now aggregated and batch processed at a Center.
- Workload for processing welfare pension forms was reduced to almost one fifth.
- Data processing operations previously done by hand were automated.
(2011.06)
