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| The airfare refund operations involve complicated relationships among the customer, the air carrier, the flight, the reasons for refund, the agent and others. There is a broad array of possible routes for approval as well as diverse rules on refund. eFIRST Process provides all basic functions for the operation solely by the configuration and also helps reduce the development lead time as well as development costs. While these operations have some peak, eFIRST Process supports Web-bssed outsourcing to provide an enhanced solution to the peak issue. |
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Customer management | |
Customer management |
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Claim management | |
Appraising loans and leases |
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Management of account payable | |
Loan guarantee operations |
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Progress management of repair services | |
Money transfer process |
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Design drawings management | |
Complaint management |
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Servicer management | ||
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Management of disputes at arbitration bodies | |
Management of supporting documents for internal control in general businesses |
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Management of cases at child guidance centers | |
Appraising bills to hotels |
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Electronic mail services at post offices | |
Progress management in book production |
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Charge collection process at electric power utility companies | |
Airfare refund process by air carriers |
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Management of assets for rent by real estate brokers | ||
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